You’ve got a lot of decisions to make to move your business forward. One choice you make can be dangerous, and even deadly.
Choosing the right fork lift company is an important endeavor. Go with the wrong one and you risk workers getting hurt — or worse.
So how can you choose the right one? Follow our guide to make a choice you won’t regret.
Word of Mouth
Reviews and suggestions from peers are some of the most powerful marketing out there. It’s easy to see why.
Regular people in the same situation as you understand your unique needs. Since they don’t have anything to gain from voicing their opinion, honest reviews can be a trustworthy source of information.
Check out a few of a company’s reviews on social media or sites like Google and Yelp. You can gain an unfiltered, clear idea of what kind of service they offer.
Training and Expertise
You can rent a fork lift and try to do everything yourself. As we mentioned before, that can be a dangerous idea.
Not only that, your product and property can be damaged. Are you willing to take on that kind of risk?
The right training and expertise are crucial to maintaining a safe work environment. Look for a company that invests in its workers’ safety and skills.
Variety of Equipment
Not all fork lifts are created equal. Does your chosen fork lift rental company have the one you need?
Check out the different kinds of lifts the company you’re considering offers. There should be a wide variety available and a fork lift that fits your needs.
Experience and History
A company that’s been around a long time has a lot of experience. They’ve also earned a reputation in the industry, one way or another.
How long their employees stick with them says a lot about a business. Technician retention is a sign they care about and cultivate their employees.
Just because a company’s been around a while doesn’t necessarily mean they’re the best. Check out newer vendors, too, for updated tech and new approaches to business.
Customer Service
What happens if you have an issue with your fork lift rental? Are you stuck on the phone or can you talk to a real person?
Is the rental process smooth and easy? Or did you have to jump through a lot of hoops to get what you wanted?
Customer service is important — even with a fork lift vendor. Take all aspects of the experience into consideration.
Choose the Right Fork Lift Company
Our guide to choosing the right fork lift company makes it easy for you.
To recap, figure out what type of fork lift you need to see if they offer it. Research a company’s history and the kind of training their technicians have.
Read online reviews to learn more about their service. Consider every step of the customer service experience when making your final choice.
We can make finding the right fork lift rental company even easier. Reach out to us today and let’s talk about your company’s unique needs!